CANCELLATION POLICY / HOTEL POLICIES

Privacy Policy
Thousand Stars Suites & Rooms respects your privacy and is committed to protecting it. Thousand Stars Suites&Rooms does not sell, rent, lease or otherwise disclose any of your information to any third party unless required by law.

Child policies
Children and babies are allowed.
There is capacity for cots at this property only upon request.

Age restriction
The minimum age for check-in is 18.

Pets
Despite the fact that we like them, for the present time we can not offer them the appropriate accommodation.

Check in/out times
Check in time: 15.00 - 22.00.
Check out time: 08.00 - 11.00.
In case of arrival later or earlier than the front desk hrs (8:00 - 22:00 daily), please be so kind to let us know.

- Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Taxes and service charges
13.00 % VAT is included. 0.50 % city tax is included.
Excluded charges: Government-Tourist tax: 0.50 €  per night ,per room.
A service charge is not applicable.

Cancellation Policy

Standard Rate:
The cancellation is free of charge 7 days prior to the date of arrival, after this time 100% of the total amount will be charged as cancellation fee.

Non Refundable Rate:
For the non refundable bookings are no cancellation or changes possible and the guests are required to pay the total cost of the booking in advance. In case of a cancellation, 100% of the total amount will be charged as cancellation fee.

Article 8 of the Law 1652/30-10-86 (Govern. Gazette F 167 A') (H.Q.) (GNTO) Greek National Tourism Organization

The company reserves the right to change or modify the reservation or to cancel it for any reasons and anytime(before or during the stay) it deems that they should not ensure safety for the customer. In case of cancellation from the hotel a 100% refund of the reservation deposit is applied.

The company has the right to not accept or to expel any customer from the hotel if he does not comply with the policies and regulations, or has inappropriate behavior towards the staff and other customers of the property.

• Bookings confirmed only when: full payment has been cleared in THOUSAND STARS SUITES &ROOMS bank account in due time. (48hours from the reservation date)
• Thousand Stars Suites&Rooms reserves the right to, without any liability, cancel bookings for which documentation and / or payments have not been provided in due time and in compliance with booking terms & conditions.

All orders/bookings are subject to availability and confirmation of the order price. In order to make a transaction with Thousand Stars Suites&Rooms client must possess a valid credit card or debit card or prepaid card issued by a bank acceptable to us (Visa, MasterCard, Maestro). When placing a booking you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the booking. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

We try and ensure that all details, descriptions and prices which appear on this Website are accurate. If we discover an error in the price of any services which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order/booking as cancelled.

These terms apply to the entire content of this web site. These terms of use are governed by the Greek Law. Disputes arising in connection with them shall be subject to the non-exclusive jurisdiction of the Greek Courts.